Communication Effectiveness: Discover Your Unique Style
Understand your unique communication strengths to enable you to adapt to others.
Local Government Supervisory Essentials
With new challenges and responsibilities to overcome, new supervisors need training that helps them adjust to their new roles. In…
Customer Service for Local Governments
Putting Service First in Local Governments Service excellence is a priority for most local governments, and yet delivering service is…
Coaching & Mentoring
In the course, you will familiarize yourself with the differences between professional coaching and mentoring, and learn effective methods of…
Strategies for Managing Stress
Stress is a natural response to certain situations, but it can have negative consequences on our health and our work.…
Managing Difficult Conversations
This course will give you the tools needed to handle a difficult conversation at work with ease. As you proceed…
Becoming a Team Player
Many managers consider which traits make a great team player, but they don’t always know how to incorporate them into…
Influence and Persuasion
The ability to influence and persuade others is a skill that can set you apart in the workplace. It is…
Becoming a Better Learner
We are constantly being bombarded with information and new technologies, but it’s hard to keep up. Learning is a lifelong…
Pressure and Balance
Pressure can be healthy when it motivates us to get things done in the workplace. Some people find that pressure…
Getting to Self-Leadership
If you are like most people in this world today, you may feel as though you don’t really understand self-leadership…
Personal Development and Getting Stuff Done
You’ve tried everything. You’re tired of being stressed out and disorganized, but you just can’t seem to get a handle…
How to Delegate Effectively
The ability to influence and persuade others is a skill that can set you apart in the workplace. This module…
Critical Thinking and Analytical Decision-Making
With a mass influx of information coming at us daily, it can be challenging to discern between what is true,…
Creativity In The Workplace
This course teaches you about how to maximize your creative ability, no matter what work you are doing. This course…
Effective Time Management
This course is designed to teach you about managing the time in your day effectively so that you can maximize…
Managing the Virtual Workplace
This course will teach you how to create an effective telework program that improves productivity in your digital workspace. We…
Project Management (Level 3)
This course is a follow up to Project Management – Level 1 (https://academy.civicexcellence.com/courses/project-management-level-1/) and Project Management – Level 2 (https://academy.civicexcellence.com/courses/project-management-level-2/).…
Project Management (Level 2)
This Project Management – Level 2 course is intended for those who understand the fundamental concepts of planning a professional…
Project Management (Level 1)
This course is meant to give you the basic knowledge of project management, but there are many concepts that go…