II. Skill Builders ,

Active Listening in the Workplace

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Active listening skills are crucial to the workplace, especially when working in local government.

With this online assessment, you will learn the skills you will need to focus more effectively on what others are saying, respond in ways that elicit more information, ask questions when necessary, make better decisions at work, and improve your personal relationships as well.

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Course Includes

  • 8 Modules
  • 16 Lessons
  • 10 Exercises
  • Course Certificate

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