Managing Difficult Conversations

This course will give you the tools needed to handle a difficult conversation at work with ease.

As you proceed through the modules, you will learn how to advocate for your own professional interests as well as gain insight to how you could be a better listener – so that all parties feel included and valued.

After taking this course, you will have a better sense of how to respectfully ensure your voice is heard, and your opinion is considered.

Course Content

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Course Includes

  • 8 Modules
  • 21 Lessons
  • 13 Exercises
  • Course Certificate