Courses

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4 Modules

Communication Effectiveness: Discover Your Unique Style

Understand your unique communication strengths to enable you to adapt to others.

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18 Modules

Local Government Supervisory Essentials

With new challenges and responsibilities to overcome, new supervisors need training that helps them adjust to their new roles. In…

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14 Modules

Customer Service for Local Governments

Putting Service First in Local Governments Service excellence is a priority for most local governments, and yet delivering service is…

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12 Modules

Coaching & Mentoring

In the course, you will familiarize yourself with the differences between professional coaching and mentoring, and learn effective methods of…

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11 Modules

Strategies for Managing Stress

Stress is a natural response to certain situations, but it can have negative consequences on our health and our work.…

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8 Modules

Managing Difficult Conversations

This course will give you the tools needed to handle a difficult conversation at work with ease. As you proceed…

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9 Modules

Becoming a Team Player

Many managers consider which traits make a great team player, but they don’t always know how to incorporate them into…

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9 Modules

Influence and Persuasion

The ability to influence and persuade others is a skill that can set you apart in the workplace. It is…

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7 Modules

Becoming a Better Learner

We are constantly being bombarded with information and new technologies, but it’s hard to keep up. Learning is a lifelong…

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8 Modules

Pressure and Balance

Pressure can be healthy when it motivates us to get things done in the workplace. Some people find that pressure…

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9 Modules

Getting to Self-Leadership

If you are like most people in this world today, you may feel as though you don’t really understand self-leadership…

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9 Modules

Personal Development and Getting Stuff Done

You’ve tried everything. You’re tired of being stressed out and disorganized, but you just can’t seem to get a handle…

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7 Modules

How to Delegate Effectively

The ability to influence and persuade others is a skill that can set you apart in the workplace. This module…

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10 Modules

Critical Thinking and Analytical Decision-Making

With a mass influx of information coming at us daily, it can be challenging to discern between what is true,…

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9 Modules

Creativity In The Workplace

This course teaches you about how to maximize your creative ability, no matter what work you are doing. This course…

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10 Modules

Effective Time Management

This course is designed to teach you about managing the time in your day effectively so that you can maximize…

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8 Modules

Managing the Virtual Workplace

This course will teach you how to create an effective telework program that improves productivity in your digital workspace. We…

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8 Modules

Project Management (Level 3)

This course is a follow up to Project Management – Level 1 (https://academy.civicexcellence.com/courses/project-management-level-1/) and Project Management – Level 2 (https://academy.civicexcellence.com/courses/project-management-level-2/).…

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9 Modules

Project Management (Level 2)

This Project Management – Level 2 course is intended for those who understand the fundamental concepts of planning a professional…

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8 Modules

Project Management (Level 1)

This course is meant to give you the basic knowledge of project management, but there are many concepts that go…

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