Knowledge Management

The theory of knowledge management has emerged to help us harness and enhance the collective brainpower of our organizations. Understanding that each of your team members has valuable, differentiated knowledge to contribute can be an asset to your group’s success. 

Mismanagement of organizational knowledge comes with a price, whether you are in local government or the business sector. What arises are frustrated employees, angry customers, and decreased productivity. If cohesive workflow is the goal, knowledge management training can help. 

The purpose behind knowledge management is to help us bridge organizational gaps and to use our greatest asset (our knowledge) to take our professional performance to the next level. This course will introduce you to knowledge management tips, techniques, and proven processes.