This course will teach you the skills you need for successful conflict resolution in the workplace. You will learn how to identify what’s causing the conflict and then use proven techniques to tackle it in a cordial and respectful way. This course is designed to increase your diligence with conflict resolution so that you may work with confidence and pride.

Course Content

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Course Includes

  • 9 Modules
  • 33 Lessons
  • 15 Exercises