How do you use conflict as a catalyst for productive change?

As a consultant to local governments, a common question I get asked is: “How do we maximize decision making while not letting conflict get in the way?”

[Read more to find out and to access an assessment of your conflict style]

How do you use conflict as a catalyst for productive change?

As a consultant to local governments, a common question I get asked is: “How do we maximize decision making while not letting conflict get in the way?”

[Read more to find out and to access an assessment of your conflict style]

Local government decision-making is a “contact sport.”

Clashes between priorities, philosophies and interests are inherent, so working in the sector is not for the faint of heart. In our work with local governments, we’ve seen how the ability to identify and navigate through conflict is critical to individual and organization performance.

We want robust disagreement, but when it becomes personal, it becomes a damaging distraction.

So the key question is, how do we keep it productive?

[Read more to find out!]

Welcome to this episode of our CivicExcellence “Quick Tips.” 7 Steps for Influencing Internally. I was presenting at MATI, the Municipal Administrators’ Training Institute, in