Support

Have a question? Stuck with a tech problem? Whatever the case, we want to help. Most of the time, you'll find your answer in the Frequently Asked Questions below, but if your question isn't answered please use the "chat" feature in the bottom right and we'll respond as soon as possible!

FREQUENTLY ASKED QUESTIONS


    BASIC

How long do I have access to these courses?

Can my colleagues log in to my account?

How do I update my profile photo?

Where can I find all the upcoming content?

What if I notice something that is missing or not working?

    TECH SUPPORT

How do I change my password?

How do I change my email address?

How can I download the videos?

How come this video is blurry?

    COMMUNITY

How do I change my display name?

How do I make a new post?

How do I tag other members in a post?

    BILLING

How do I update my credit card?

Can I purchase individual courses if I'm a Member (or become a Member if I started with a course)?

How can I cancel my membership?