Local Government Supervisory Essentials

Overcome the many challenges you may encounter when hiring and onboarding a new supervisor, and set the groundwork for a successful transition within the first 90 days

With tightening budgets and increased workloads, the skills and expertise of your existing staff and managers are a valuable resource that must be developed through practical, multi-faceted training and mentoring.

Current Styles of Training + Professional Development Aren’t Working…

  • It’s expensive – 1 or 2 days of in-person training can quickly swallow up your entire training budget
  • It doesn’t stick – With little to no follow-up and ongoing support, staff walk away with knowledge that they rarely put into practice
  • It’s time-consuming – Registering your department (or most of it) into full or half-day training courses means big losses for productivity and work plans
  • It’s inconsistent – And if only some of your staff attend the in-person training, it’ll be impossible to get the benefits of implementing what they’ve learned because there won’t be a same page for everyone to get on

If you could...

  • Send your newly promoted supervisor or manager through the Local Government Supervisory Essentials course so they come out with more confidence, strong leadership and team management skills, and a plan that sets them up for success in their first 90 days...
  • Provide continuing education to your established supervisors and managers so they can zone in on areas where they need a refresher and develop new skills to take back to the workplace...

How much would that mean to your organization when it comes to establishing a solid

leadership team and loyal employees?

Single enrollment

Get full course access immediately

$

247

  • Full Access when enrolled within 12 months
  • Immediate Start
  • Access to All Modules
  • Access to Private Forum
  • Monthly Q&A with instructors
group enrollment

Enroll 5 + for group pricing

$

197

  • Full Access when enrolled within 12 months
  • Immediate Start
  • Access to All Modules
  • Access to Private Forum
  • Monthly Q&A with instructors
regular course

One sentence summary of what they get

$

99

/month

  • Lifetime Access
  • Immediate Start
  • Access to All Modules
Advanced course

One sentence summary of what they get

$

127

/month

  • Lifetime Access
  • Immediate Start
  • Access to All Modules
  • X number of bonuses
  • Access to Private Facebook Group
  • 30 minute private coaching call

With new challenges and responsibilities, new supervisors need training that will help them adjust to their new role and give them the opportunity to...

Understand the scope of their new supervisor position in the Public Sector and set yourself up for success by preparing yourself with the perfect Supervisor and Management Course to learn the complete overview of managing others effectively

1

Module 1: Course Introduction & Welcome

Explain exactly what this module will teach them, and use names of individual lessons if you can. You might want to include the number of lessons, the length of each lesson, or any other information. But make sure you focus on the benefits that the customer would get just by taking this module on it’s own

2

Module 2: Adjusting to Your Role

This course shares methods to help participants deal with the transition to a supervisory role

3

Module 3: A Supervisor's Responsibilities

A supervisor has responsibilities to employees, management, and themselves. This session discusses those areas of a supervisor’s role.

4

Module 4: Action-Centered Leadership

​​This course deals with how to balance priorities in a supervisory role using the action-centered model developed by John Adair.

5

Module 5: Making Plans

Planning is a vital part of a successful supervisor’s role. Rather than being adrift on a sea of indecision, planning can help a supervisor to success. This course looks at ideas regarding plans, how to use the Urgent-Important Matrix to help develop a plan, a planning case study, the elements of planning, and planning tools.

6

Module 6: Setting Goals

Planning is a vital part of a successful supervisor’s role. Rather than being adrift on a sea of indecision, planning can help a supervisor to success. This course looks at ideas regarding plans, how to use the Urgent-Important Matrix to help develop a plan, a planning case study, the elements of planning, and planning tools.

7

Module 7: Defining Leadership

This course looks at different facets of leadership through a history of various leadership studies. Then, participants will explore the theory of leadership styles.

8

Module 8: The Situational Leadership Model

This module goes into the Situational Leadership Model and different styles of leadership, it also checks into our comfort zone as leaders.

9

Module 9: Your Leadership Type

What’s Your Type? How About Mine? Students will complete a self-assessment to help them identify their leadership style.

10

Module 10: Developing a High Performing Team

This module looks at the stages of team development, moving a team through those stages, team problem solving, and team leadership

11

Module 11: Communication Skills

Communication skills are important for any successful supervisor. Students will define communication and communication barriers. They will also learn about listening and questioning skills. The unit wraps up with information on probing techniques and the communication process itself.

12

Module 12: Motivating Employees

Motivating employees often falls upon on the shoulders of their supervisor. This unit discusses different motivation techniques that students may apply in their workplace.

13

Module 13: Orientation and Onboarding

This course looks at orientation and onboarding and the differences between the two and how to create an effective onboarding and orientation in their workplace.

14

Module 14: Providing Feedback

One of the jobs of a supervisor is giving feedback to employees. This session covers the six characteristics of effective feedback as well as receiving feedback.

15

Module 15: Doing Delegation Right

Delegation is more than just unloading tasks you don't want to do as a supervisor. In this unit, we will define what delegation is.

16

Module 16: Dealing with Conflict

This unit looks at the conflict resolution process and the problem-solving process.

17

Module 17: Managing Disciplinary Issues

This unit concludes with a study of disciplinary issues from a supervisor's point of view, including what is discipline, meeting with an employee for disciplinary purpose, and a sample discipline checklist. 

18

Module 18: Continued Learning

At the end of the course, students will have an opportunity to fill out an action plan for their upcoming days as a supervisor. 

Frequently Asked Questions

WHAT IS CIVICEXCELLENCE E-LEARNING?

HOW DO THE COURSES WORK?

CAN I ACCESS MY COURSE ON MY MOBILE PHONE OR TABLET?

DO I NEED STRONG COMPUTER OR TYPING SKILLS?

IS THERE A TIME LIMIT ON WHEN THE COURSE SHOULD BE COMPLETE? 

HOW LONG IS EACH COURSE?

WHO ARE THE INSTRUCTORS?

HOW CAN I PAY?

IS THE COURSE TRANSFERABLE OR AVAILABLE FOR CREDITS?

Join the Community of Communities

We do things a little differently at CivicExcellence, we're taking in person training, and creating an online E-learning experience that can be taken at your own pace, from all over - as long as you have an internet connection. 


We developed a platform that allows students to interact and discuss course lessons and exercises in the forums.


Enroll your organization and start today on developing your management team.