Local Government Quick Tips: Having Constructive Conversations
How can you have more constructive conversations? In most local governments people have a tendency to wait until a conflict is[...]
Local Government Quick Tips: Use Conflict as a Catalyst
How do you use conflict as a catalyst for productive change? As a consultant to local governments, a common question[...]
Local Government Quick Tips: How to Identify the Causes of Conflict
Download FREE Conflict Style Resolution Assessment Hi, I'm Tracey Lorenson and welcome to this "Quick Tips" episode, How to identify[...]
Local Government Quick Tips: 7 Steps for Influencing Internally
Welcome to this episode of our CivicExcellence “Quick Tips.” 7 Steps for Influencing Internally. I was presenting at MATI, the[...]
Local Government Quick Tips: Skills to Influence Others
Welcome to this episode of our CivicExcellence "Quick Tips" on how to effectively influence others. The ability to influence is[...]
What is CivicExcellence? (click to watch video)
Overview of how CivicExcellence came to be, and how it works! Transcript of Video Hi, my name is Tracey Lorenson.[...]